Frequently Asked Questions

Everything you need to know about your 4TH ARQ experience.

How long does international shipping take?

Standard international shipping typically takes 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 21-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.

How do I find my correct size?

Please refer to our comprehensive Size Guide located on each product page. Our collections are designed for a contemporary fit; if you are between sizes, we recommend sizing up for a more relaxed look.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and buy-now-pay-later options via Klarna.

Are your products sustainably made?

At 4TH ARQ, we are committed to ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and are constantly increasing the use of organic and recycled materials in our collections.

Can I change or cancel my order after it's been placed?

To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make changes or cancellations. You may return the items once they arrive.